Frequently asked questions

Payment Policy

What payment methods can I use?

We welcome credit/debit card and PayPal payments.

How can I use PayPal for payments?

After confirming the order you will be redirected to the PayPal webpage in which you can login and do the payment with the username and password of your existing PayPal account.

Is it necessary to have a PayPal account?

If you don't have an account in PayPal, use your credit/debit card which is supported by PayPal. Thus you can make payments in PayPal even without an existing account

Shipping Policy

How to update my shipping address?

After the confirmation of order you will be able to see the last address used. So with that there will be an option to modify your address.

What will be the estimated delivery charges and how long will it take for my order to reach its destination?

The delivery charges will be in accordance with the delivery destination. Estimated delivery time will be 4-13 days.

Is it possible to track my order?

Yes your order can be tracked anytime with the help of the tracking code which will be sent to you while the order is shipped.

Returns and Refunds

Can I return my order if there's any trouble found?

Yes, if any inconvenience is found then you can return the order with a proper reason for the return within 45 days from delivery.

Do I have to pay for the return shipping?

No, the return shipping is free.

Are there any instructions that I have to follow while returning my order?

Yes the product should have its tags attached and should not be used or damaged further.

How does the refund scheme work?

Once your order has reached us, the refund will be processed within 7 days. Mostly the refund will reach your account through, online payment method.